- Knowledge Base
- ResBook PMS - Contacts
- How To Use Contacts in ResBook
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ResBook PMS - Access & Use
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ResBook PMS - Calendar
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ResBook PMS - Settings
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ResBook PMS - Contacts
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ResBook PMS - Payments (ResPay)
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ResBook PMS - Invoices
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ResBook PMS Reporting
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ResBook PMS - OTA Channel Manager
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ResBook PMS - Integrations
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The Booking Engine
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ResBook Guests Booking Calendar
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ResBook PMS - Additionnal Modules
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NetZone Websites
ResBook Contacts - How To Add A New Contact On Your ResBook Account
To access the 'Contacts' module use the navigation menu across the top of the ResBook site and select [Contacts]. Then select [Create] as displayed below:
A page like this will then appear:
You must then select the 'Contact Type' which can be classified according to the following:
Contact Type | Description |
Owners | Property managers can add a contact with limited functionality (add a booking, view available dates) and supply them with a username and password. |
Staff | Every staff member can be supplied with their own login with a unique username and password. |
Guests | The customer who is staying at your accommodation. The most common type of Contact used in ResBook is Guests. |
Agents | Agents that the property deals directly with. It also includes all online third-party travel agents. |
Cleaners | For the 'Housekeeping' module. Cleaners will need to be created here before they can be assigned to ResBook. |
Enter the remaining details. All fields marked with * are compulsory. Once all fields are filled in, click
[Create Contact]. The details will then be saved and displayed as seen below.