Thanking Guest Email Template | ResBook

'Thanking Guest' E-mail Template

ResBook now has the ability to auto-send the 'Thanking Guest E-mail' to guests two(2) days after they have checked out.

For this functionality to work, select settings > Click on System Settings > E-mail Templates > Click 'edit' for the Thanking Guest E-mail.

To insert a Trip Advisor link to the e-mail template, simply highlight the text, select the link button and enter in the URL before clicking on 'OK'.

Setting up E-mail Template adding and inserting link

Remember to use the 'Preview' button to display the e-mail that you have created. Please allow pop-ups in ResBook for previewing.

To enable this functionality for ResBook, select Settings> Click on System Settings > General Settings > Scroll down to the bottom and select 'Yes' to start sending out e-mails.


The e-mail will be sent two (2) days after the guest checks out and will begin as soon as you switch it on.

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