1. Knowledge Base
  2. ResBook PMS - Access & Use

ResBook PMS - Intro to ResBook PMS

PROPERTY MANAGEMENT

Manage and view your bookings all in one place.​

Spend your time on what really matters - your guests! ResBook PMS will take care of the rest. Manage check-ins, check-outs and upcoming reservations all from a single calendar.​

  • Save time by simplifying your daily tasks​
  • Cloud-based software - work anywhere, anytime​
  • Focus on how to grow your business
    Learn More

 

BOOKING ENGINE

Harness the power of your website, drive direct bookings.​

A simple, mobile-friendly booking engine lets you sell your rooms directly from your website totally commission free. Take advantage of ResBook’s FREE Booking Engine inclusion with all ResBook PMS plans.​

  • Simple, appealing and customisable to your website​
  • Increase commission-free direct bookings​
  • Get bookings 24-7
    Learn More

BOOKING EXTRAS

Upsell extra options and create new revenue streams.

Offer a range of optional extra services and activities to upsell to guests when they book. Anything from breakfasts to airport transfers, massages and local activities/tours. ​

  • Completely customisable with your own images, pricing and content​
  • Boost your average booking values and spend​
  • An automated and easy way to upsell​

CHANNEL MANAGEMENT

Get Global Exposure 24-7.​

Integrate with Online Travel Agent’s (OTA’s) easily. We offer our own ResChannel service and partner with the 'Best of Class' business solutions so you can "build" the system you need. ​

  • Instant reservation & availability updates​
  • Instant notifications and syncing with your calendar​
  • No more double-bookings!

Learn More

 

CUSTOMER SUPPORT

Free, human, New Zealand-based customer support.

We won’t treat you like another number! We want to learn about your business and your success is what drives us to deliver friendly and accessible customer support.   ​

  • Free-trial and set up support ​
  • Responsive email and support ticket system that deals with your questions as quickly as possible​
  • ResBook online knowledge base for training and help videos

EMAILS & TEMPLATES

Comprehensive range of customisable email templates.​

ResBook PMS has a considerable range of customisable email templates to choose from that automate booking and guest communications as well as operational and accounting needs.​

  • Full range of situations covered ​
  • Booking requests and confirmations, cancellations, pre-arrival and thank-you emails​
  • Agent invoicing 

PROMO CODES

Special offers and deals are easy with Promo Codes.​

Treat loyal, existing, or brand new customers to a discount through the use of Promo Codes. A great way to drive business during the quiet periods of the year.​

  • Simple to create and apply to bookings​
  • Customise depending on what you want to offer, choose particular room types or all your options​
  • Fixed amounts or percentage discounts
    Learn More

PAYMENT GATEWAYS

Take online payments securely with trusted partners.

Offer online credit card payment for global customers, with the ability to charge deposits at the time of bookings, request payments, and issue refunds.​

  • Your choice of Stripe, Windcave or Paypal ​
  • Meet PCI Compliance for secure payment processing​
  • Validates credit card authenticity​

Learn More


For more information, refer to the below link:

ResBook