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ResBook PMS - Access & Use
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ResBook PMS - Calendar
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ResBook PMS - Settings
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ResBook PMS - Contacts
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ResBook PMS - Payments (ResPay)
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ResBook PMS - Invoices
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ResBook PMS Reporting
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ResBook PMS - OTA Channel Manager
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ResBook PMS - Integrations
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The Booking Engine
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ResBook PMS Guests Booking Calendar
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ResBook PMS - Additionnal Modules
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NetZone Websites
How Quotes Can Be Confirmed By The Guest In ResBook PMS
How Quotes Can Be Confirmed By The Guest
For the e-mail quote to be sent successfully to guests, there are 2 e-mail templates that apply to this functionality under 'Email Templates':
- Quotes template
- Confirmation via Quote template
Ensure that these e-mail templates are filled in correctly before you start generating and sending out quotes.
A quote once created, can be sent to the guest by using the [Send Quote] button:
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Once the guest receives an email with the Quote details, the guest can click on 'Review and select' link and enter the password:
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The guest is directed to submit the password provided in the email to unlock and confirm the Quote.
Guest will be able to:
- 'Request amendment' in which you will receive their notes in an e-mail.
- Supply 'Notes' before 'Confirming' their quote option.
- 'Confirm' their quote option.
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After confirmation, guests will be directed to the payment portal to submit their credit card details or to submit their deposit as applicable.
Once completed, the booking will become a confirmed booking in ResBook PMS. The 'Confirmation via quote' e-mail will be sent to the guest.
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