System Settings - Standard Replies
To activate Standard Replies in ResBook, you must de-activate Email Templates.
Once Email Templates are disabled, you can go to Settings (the gear icon), then select [System Settings] and scroll to find [Standard Replies].
This page will then appear:
ResBook has 4 Standard Replies, each of them is triggered by different events.
This table outlines what triggers each response:
Reply 1: Reservation Request Response |
is triggered when:
|
Reply 2: Reservation Acceptance Response |
is triggered when:
|
Reply 3: Sent when guest confirms back with credit card details |
is triggered when:
|
Reply 4: Thanking Guest Email |
is triggered when:
|
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