Capturing Credit Card Details Through A Quote In ResBook

Capturing Credit Card Details Through a Quote

Additional functionality is now available to support the capture of credit card details in the following forms:

  • 'Authorisation' (Auth is the $1.00 token that captures credit card details only)
  • 'Deposit' as soon as a guest confirms the Quote

Note: ResBook must be connected to a payment gateway and the ResBook user should set settings should be set manually to enable the capture as required.

This new feature will not take effect unless the following feature is manually selected within ResBook.

Settings > General Settings > and scroll down to find "Enable CC collection for Quotes".


  • If option is set to 'No' it will appear as follows:

No credit card details will be captured upon confirmation of a quote by a guest.

  • If option is set to 'Yes', you are able to define the capture by 'Authorize Credit Card' or 'Request Deposit':

If Request Deposit is selected, the current deposit policy set in 'Accounting and Financial settings of your ResBook will be in effect for all quote confirmations.


Both options will take a billing token and this will stay with the booking until 7 days after the guest checks out, giving you the ability to charge the customer at any stage. The only difference between the 2 options is that Authorize CC will have $1 on the payments page (hold), whereas Deposit is the deposit amount gathered from the total booking amount.

Get to know ResBook and how it can save you time

With a decade old digital agency backing us, our team are regularly producing video to help you take on the world! From tips and tricks with ResBook, to useful software providers all the way to industry trends we are here to share what we know.

Stay tuned here for regular video updates!

Subscribe