Adding Refund Protect tags

It is essential for the guest to know whom to contact in case he needs to cancel his booking (with an accepted reason covered by Refund Protect).

In your confirmation email (automated and manual - both recommended), you must add the tag for Refund Protect information.

Go to Settings > System Settings > Email Templates > Select the template > Tags > Refund Protect Amount & Refund Protect details to be placed in the email template.

Get to know ResBook and how it can save you time

With a decade old digital agency backing us, our team are regularly producing video to help you take on the world! From tips and tricks with ResBook, to useful software providers all the way to industry trends we are here to share what we know.

Stay tuned here for regular video updates!