Quick start using Setup Wizard

Setup Wizard Payment Policy | Resbook

Setup Wizard - Payment Policy

The next policy to set up is the Payment Policy.

First, you need to choose when you would like the deposit to be due for a booking. You can choose to have the deposit paid at the time of booking, upon arrival at your property, or a chosen number of days prior to arrival.




Next, you can select what type of deposit you wish to have. You can have a percentage of the total or nightly rate, a fixed amount, or a weekly amount. Select which one you want, then enter the value of the deposit you wish to apply.



Refer to this table for definitions of each deposit type:

A percentage of the total
This refers to a percentage set by the property manager taken from the total sum of the booking. The payment amount will differ depending on the size of the booking.
A percentage of the nightly rate
This refers to a percentage set by the property manager taken from the sum of the first night's rate.
A fixed amount
This refers to an amount set by the property manager. The deposit payment amount will remain the same no matter the size of the booking.
A weekly amount
This refers to an amount that equals the weekly total (7 nights) of the booking as set by the property manager. 

Then, you need to decide what percentage/amount you require from the guest.

Outlined below is an example of what the payment amount would be given these criteria:

Stock Unit Nightly Rate NZD   100
Accommodation total NZD 1000
Number of Nights 10 nights




Deposit Amount/
Percentage

Deposit Charges
Balance Due
At the time of booking Upon Arrival X days prior to arrival (e.g. 3) Upon Arrival X days prior to arrival (e.g. 3)
A percentage of the total 10% NZD  100 NZD 900
A percentage of the nightly rate 10% NZD   10 NZD 990
A fixed amount NZD   50 NZD   50 NZD 950
A weekly amount NZD 700 NZD 700 NZD 300


Next, you can select when the remaining balance of the booking is due. You can choose either upon arrival or a chosen number of days prior to arrival. If you use a negative value (e.g. -3) in the "days prior to arrival field", this will mean the balance is payable at departure.




You can then choose to offer a pay in full discount. If you choose to do so, enter the percentage you wish to offer as a discount.




Once complete, the Payment Policy will be displayed at the bottom of your ResBook Calendar under [Booking and Payment Policy] as highlighted below:




Once you have finished setting up the Payment Policy, you can move onto the Terms and Conditions


Watch this short video to find out more information:



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